Open Letter To “Cool & Groovy Toy Company Ltd” Regarding Their Bluethooth Vibrator “The Toy”

The Toy view 1 The Toy view 2
 
To: Cool & Groovy Toy Company Ltd
From: Lubyanka
Subject: Open letter about anal placement of The Toy and other issues.
Date: Monday, 17 September 2007 09:09:02 IST
 
Hello there,

I very much like the idea of your product. It’s a great idea. :)

I first heard about The Toy about a year or so ago. I didn’t buy it then, partly because I had some problems with your presentation. I see that those issues have not yet been addressed. Perhaps nobody has mentioned them to you? At any rate, I will mention them now.
 

  • 1. The amount of information available on your website about your product is, in my opinion, woefully inadequate.
  • Things which I feel are missing:

    • There is no information which says anything about how to use it in regards to safety and hygiene.
    • There’s no information about whether it is beneficial or recommended (or even if it is a bad idea) to put a condom on it before insertion into the vagina.
    • There’s no information about how long one can safely and/or conveniently leave your product in the vagina.
    • There’s no information about how to remove The Toy after it has been inside the vagina.
    • There’s no information about cleaning and care after use.
    • There’s no information about optimal storage conditions.
    • There’s almost no information about battery life in specific text conditions (“all day” is really not a helpfully specific indicator of likely battery life).
    • And there’s absolutely no information about whether or not it’s possible and/or recommended to use The Toy in the rectum, or any other related health and safety information.

     

  • 2. On your website, which is much quoted by other sites which offer your product for retail sale, you make your assumption very clear that the only people who are going to wear your product internally are heterosexual, submissive women.
  • You say:

      Gentleman

      Imagine a connection with your lover…
      You command her arousal from afar

      Imagine The Toy…

      Monday morning – she leaves with The Toy inside…
      She’s given you the power – You alone control The Toy

      Teasing her with single word messages
      Frustrating her with smouldering long fantasies

      No matter how many text messages she gets today,
      Yours are the ones she really, really WANTS!

      Imagine the thrill of sending a sexy fantasy knowing she’s in a meeting

      Setting the scene for tonight throughout the day
      Foreplay for later…

      Imagine the desire in her eyes when you meet again

      Imagine the power, the control

      Imagine her fire and the devastating passion…

      Roll on Monday morning!
       
       
      Ladies

      Imagine a connection with your lover…
      A sexy physical connection that stretches across the planet

      Imagine The Toy…

      Imagine a dreary Monday morning Work as usual, then you remember The Toy… we have The Toy!

      Imagine leaving for work, The Toy in place

      Imagine the thrill of receiving a message

      Imagine the hunger for that first one…
      oh, the antici…pation!

      Beep beep! – there it is, a new message…
      Your heart races as you read his sexy words
      You know he is thinking only of you

      The toy bursts into action, sensation ripples through your body.
      Flushed, you look around, has anyone noticed?
      No, no-one knows your secret…
      Then The Toy stops…

      Imagine wanting more… NOW!

      Imagine waiting for his next text
      The arousal, the ache to be together again

      Imagine what will happen tonight…

      Monday morning will never be the same…

  • I feel totally excluded from your marketing, and I think you may find I’m not the only one who feels this way
  • I am a bisexual, dominant woman (in the BDSM sense), and I would like to use something like The Toy on both male and female submissives, assuming safety and hygiene requirements can be met.
  • With your words which I quoted above, you completely exclude gay men, bisexual men, submissive men, dominant women, bisexual women, lesbian women, transgenders, transsexuals, transvestites, cross dressers, and polyamorous people from your targeted potential customer base (I’m sure I may have omitted some diversities which you also exclude).

 
I am entirely less interested in purchasing your product, due to the incredible shortfall in product and safe use information offered on your website, and also because I appear to be specifically excluded from your description of how you designed and intended The Toy to be used.

Your asking price of £140.00 ($256.37, €212.14 approx.) may be perfectly reasonable, but it’s a sizable investment to ask anybody to make without knowing at least a little more detail about technical specifications and the healthy and safe use of what they’re buying, prior to purchase.

I’m sure you’re aware that there can be health risks associated with using sex toys internally. Sometimes there can be complications which may result in infection, sterility, and/or death. I don’t know about other people, but I don’t choose to risk those things carelessly. I don’t like the idea of risking a urinary tract or yeast infection, bowel, rectal, or sphincter issues or Toxic Shock Syndrome in association with the use of your product.

I would find it useful to know more about the health and safety tests conducted on your product (if any).

According to a review of The Toy on wired.com, The Toy does not respond to bluetooth equipped phones not on your “compatible phones” list. As your “compatible phones” list is rather limited, and in any case does not include my phone on it, I would like to know more about why that is.

And having covered my health, safety and technical concerns, I would like to respectfully point out that aside from inclusion, acceptance, and tolerance of diversity in human beings, I can find no sensible reason to thoughtlessly alienate what could otherwise be a significant proportion of your profit generating customer base, as you are currently doing with your marketing.

I will not consider buying your product until the shortcomings in the information you offer and your marketing are addressed, even though I’d very much like to own and use something like this. Again, I think you may find I’m not the only one who feels this way.

I look forward to reading your reply, hopefully indicating that you take these issues most seriously.

Best regards,

Lubyanka.

ps: In case of interest, I thought you might like to know that this message will also be freely available for people to read on my blog. I offer this fact for your information, and in the interests of relevant disclosure. Thank you.
 
 

UPDATE:

 
The response I got from the Cool and Groovy Toy Company Ltd may be read here.

About Lady Lubyanka

I am a 45 year old musician, and also a multisexual, polyamourous, Jewish, socially dominant woman within my romantic BDSM relationships.
This entry was posted in BDSM, body worship, Consent, correspondence, Dildo, Dominance, Domination, Dominatrix, exclusion, FemDom, FemDomme, fuckwits, Hypocrism, inclusion, Mistress, noodging, nudging, Power Exchange, Psychology, Rant, Rantfest, Respect, Sex Toys, slave, sub, submission, submissive. Bookmark the permalink.

One Response to Open Letter To “Cool & Groovy Toy Company Ltd” Regarding Their Bluethooth Vibrator “The Toy”

  1. Pingback: Reply From “Cool & Groovy Toy Company Ltd” Regarding Their Bluethooth Vibrator “The Toy” « Lady Lubyanka

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